Frequently Asked Questions
Everything you need to know about styling your pets for the big event.
How do I determine the correct size for my pet's outfit?
We provide a detailed size chart on every product page. Please measure your pet's neck, chest, and length carefully. If your pet is between sizes, we recommend choosing the larger size for a more comfortable fit.
What is the estimated shipping time for festival apparel?
Orders are typically processed within 24-48 hours. Standard shipping across India takes 3-5 business days, while express shipping options are available at checkout for last-minute festival needs.
Can I return or exchange an item if it doesn't fit?
Yes, we offer a 7-day hassle-free exchange policy for unworn items with tags attached. Due to hygiene reasons, items must be free of pet hair and odors to qualify for a return.
Are the fabrics safe for pets with sensitive skin?
Absolutely. All our festival wear is crafted from premium, breathable fabrics like organic cotton and soft linens to ensure your pet stays comfortable and irritation-free throughout the event.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
Do you offer matching outfits for pet parents?
Yes! Our 'Twin with your Pet' collection features matching shirts, bandanas, and accessories so you and your furry friend can make a grand entrance at India's Biggest Pet Festival.